Jessica went above and beyond to help make sure I got the car I wanted! She even had it with a big red bow when I showed up.
In a credit to the professionalism of their occupational fields, sheryl wayne and john yates, treated me with intelligence, respect, patience, and understanding that is due to all customers. Sheryl catered to my specific needs, answered all my many questions, toured me through all material and choices available to me, and sat back to let nature take its course in me to instinctively choose what i desired. John had a tough case in getting me financed, but man he delivered with a reasonable deal that I could work with in my budget. Thanks for teaching me a few things also john. I got a used 2013 hyundai elantra that just suits me fine. Easily recommend them, the dealership, and experience for buying cars that makes for a smooth time. Thx john and sheryl for helping this person gettin into the right car. So far the vehicle is exceeding my expectations and easily fulfilling my needs. Try them, it cant hurt or be a waste of time.
Very well done!! Can’t wait to tell my friends about my experience so they can receive the excellent service that I did. Kc summers did a fantastic job!!
Sheryl Wayne helped me make sure I got all the rebates and discount on my Sonata that were available to me. She also took the time to get me the color I wanted even going out of there way to make it happen. Very happy!
Love my 2018 Hyundai Elantra! Look forward to donuts in the awesome service department when I come in for my vehicle's routine maintenance every six months!
Very easy to talk to, very helpful, went out of his way to make it a very pleasant experience buying my new Santa Fe Sport
I would highly recommend KC Summers if you are looking to purchase a vehicle. They truly understand customer service. I was fortunate to have Debbie Kessler as my salesperson. She was knowledgeable and very helpful in providing information and answering questions relevant to my purchase.
My salesman was very professional and made my buying process absolutely perfect. I felt that all my needs and questions were answered and I couldn’t be happier with my car.
The sales staff met my needs and pursued a dealer trade in a timely manner that allowed me to preserve the factory/dealer incentives that were expiring in a few days.
everyone was very helpful and kind. I will refer all my friends their way. have dealt with this business for many years. this is my first hyundai.
Great experience!! Ali was awesome to work with!
I had a problem with my key fob after I changed the battery in it, it kept saying “Incorrect key ID” and would not work at all. I had a Nissan dealer in Terre Haute take my car for 6 hours and they couldn’t figure out the problem. I called KC Summers in Mattoon and talked to Myles, who didn’t have an appointment avail for a few days but told me to bring it up and see if he could quickly figure it out, because my extra key fobs battery was low as well, and he didn’t want me to be stranded if the battery went completely dead. I drove up from Marshall IL and was in and out in 5 minutes with both of my key fobs working with new batteries, and wasn’t charged a dime!! Myles is great and I will gladly drive the 2 hour round trip to KC Summers for any repairs my car may need in the future!!
Great dealership, always treated my parents like royalty.
I work there....they might be watching me
The young man who waited on me was kind, courteous, and went above and beyond to make my visit enjoyable.
Great experience buying cars here along with service
After a rough week, I walked out of class this morning to a flat tire. KC Summers sent 2 great guys out to change my tire to the spare and drive it back to the shop for new tires. Their dedication to customer service is something that I thought needed to be recognized.
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