In a credit to the professionalism of their occupational fields, sheryl wayne and john yates, treated me with intelligence, respect, patience, and understanding that is due to all customers. Sheryl catered to my specific needs, answered all my many questions, toured me through all material and choices available to me, and sat back to let nature take its course in me to instinctively choose what i desired. John had a tough case in getting me financed, but man he delivered with a reasonable deal that I could work with in my budget. Thanks for teaching me a few things also john. I got a used 2013 hyundai elantra that just suits me fine. Easily recommend them, the dealership, and experience for buying cars that makes for a smooth time. Thx john and sheryl for helping this person gettin into the right car. So far the vehicle is exceeding my expectations and easily fulfilling my needs. Try them, it cant hurt or be a waste of time.
Very well done!! Can’t wait to tell my friends about my experience so they can receive the excellent service that I did. Kc summers did a fantastic job!!
Sheryl Wayne helped me make sure I got all the rebates and discount on my Sonata that were available to me. She also took the time to get me the color I wanted even going out of there way to make it happen. Very happy!
Love my 2018 Hyundai Elantra! Look forward to donuts in the awesome service department when I come in for my vehicle's routine maintenance every six months!
Very easy to talk to, very helpful, went out of his way to make it a very pleasant experience buying my new Santa Fe Sport
I would highly recommend KC Summers if you are looking to purchase a vehicle. They truly understand customer service. I was fortunate to have Debbie Kessler as my salesperson. She was knowledgeable and very helpful in providing information and answering questions relevant to my purchase.
My salesman was very professional and made my buying process absolutely perfect. I felt that all my needs and questions were answered and I couldn’t be happier with my car.
The sales staff met my needs and pursued a dealer trade in a timely manner that allowed me to preserve the factory/dealer incentives that were expiring in a few days.
everyone was very helpful and kind. I will refer all my friends their way. have dealt with this business for many years. this is my first hyundai.
We have purchased our cars from this dealership for years and have always been pleased. This time as well. We will continue to deal with K.C.Summers.
I love going to KC SUMMERS NISSAN MAZDA They take good care of me every time I go there for service
The service department did me a huge favor, getting me in and out on a time crunch. Can't praise them enough!
Great people to deal with
My guy was out delivering a vehicle so Doug stepped in. Sold me on the midnight Altima. Can’t wait to buy it this weekend. Yay Doug.
I had a flat tire earlier this morning and David from KC Summers met me at the gas station where I was parked and helped me change it. Not only did they not charge me for the service call, but they patched my tire for free! I was not expecting this gesture at all, and when I asked why I wasn't charged, their store manager explained to me that they understand the roads in IL are in poor shape and wanted to do something kind for a customer. I am without words! Thank you so much to everyone KC Summers Nissan Mazda for your excellent customer service. You really went above and beyond!!
This was great day - new truck - pick up Saturday, I think
Looking for a new car they had a fairly good number of vecules to look at
Very impressed with the salesperson and staff who helped us with our latest purchase at KC Summers Nissan. Jessica was very helpful and friendly. Her knowledge of the vehicles was outstanding, and she was able to answer any questions quickly and honestly. From the time we walked in the door until we were in a car for a test drive was about five minutes, and Jessica would have another one ready for us to drive as soon as we got back. She was able to show us 5 cars in under an hour and a half, without being pushy or trying to influence our decision. The overall environment of the store was very laid back and welcoming. This was probably the easiest vehicle purchase we have ever made. I highly recommend if you are looking for a new or used car, check out KC Summers Nissan in Mattoon, and ask for Jessica in sales.
Jessica Parsely was excellent! I had been car shopping all day and was ready to call it a day. We arrived very close to closing time on a Saturday and she did not make us feel rushed at all. The whole team at KC Summers worked with us and helped us drive away just what we wanted. Jessica stayed until the very end and showed us all of the bells & whistles that the new car provided. I would definitely recommend them! We thank them greatly!!
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